Terms and Conditions
Effective Date: 12 November 2025
Contact Email: contact@duaazeen.com
Welcome to Dua Azeen. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing this website, you agree to comply with these terms. If you do not agree with any part of the terms, please do not use our website or services.
1. Introduction
This website is operated by Dua Azeen, a UK-based perfume brand. Throughout the site, the terms “we”, “us”, and “our” refer to Dua Azeen.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.
2. Use of the Website
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You must be at least 18 years old to make a purchase on our website.
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You agree not to use our site for any illegal or unauthorized purpose.
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You are responsible for ensuring that your account information and passwords remain confidential.
3. Products and Availability
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We offer a range of perfumes and related products for sale through our online store.
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All descriptions, images, and prices of products are subject to change without notice.
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We reserve the right to discontinue any product at any time.
4. Orders and Payments
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All prices on our website are in GBP (£) and include applicable UK taxes unless otherwise stated.
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Payments can be made using the methods displayed at checkout (e.g., credit/debit card, PayPal, or other available options).
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Once your order is placed, you will receive an email confirmation.
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We reserve the right to refuse or cancel any order if we suspect fraudulent or unauthorized activity.
5. Shipping and Delivery
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Orders are typically processed within 1–3 business days.
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Delivery times may vary depending on your location and courier service.
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You are responsible for providing accurate delivery details. We cannot be held responsible for delays or lost packages due to incorrect address information.
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Once your order has been dispatched, you will receive a tracking number (if available).
6. Returns and Refunds
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Due to the nature of perfume products, returns are only accepted for unopened and unused items within 14 days of delivery.
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To request a return, please contact us at contact@duaazeen.com with your order details.
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Refunds will be processed to the original payment method once the returned item is received and inspected.
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Shipping costs are non-refundable unless the return is due to a fault on our part.
7. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Dua Azeen and protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any material from our website without our prior written consent.
8. Limitation of Liability
Dua Azeen shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
We make every effort to ensure product information is accurate, but we cannot guarantee that all descriptions or content are error-free.
9. Privacy
Your submission of personal information through the website is governed by our [Privacy Policy].
We respect your privacy and are committed to protecting your personal data.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be posted on this page with an updated “Effective Date.” Continued use of our website after such updates constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: contact@duaazeen.com
🌐 Website: https://duaazeen.com